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Shipping Policy

Terms of Service

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Informativa sui rimborsi

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at gpryu@humanwellness.kr. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at gpryu@humanwellness.kr.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at gpryu@humanwellness.kr.

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Informativa sulle spedizioni

Thank you for visiting and shopping at NUTRAKOS.

All of our orders are shipped via SKYNET WORLDWIDE EXPRESS GMBH. You will receive an email update with your tracking number once your order has shipped.

Shipment Processing Time

All orders are processed within maximum 2 days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by holiday volumes or inclement weather conditions) may have an impact on your estimated delivery date. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping Rates and Delivery Estimates

Shipping Location	Delivery Fee (EUR/kg)
Shipping Location	2kg	3kg	4kg	5kg	6kg
Belgium	€7.05	€7.46	€7.63	€7.82	€8.67
Denmark	€10.49	€11.96	€13.92	€14.41	€14.86
France	€7.94	€8.05	€8.75	€9.44	€10.13
Germany	€4.80	€5.14	€5.38	€5.66	€5.74
Italy	€7.77	€8.70	€10.10	€10.68	€12.21
Netherlands	€6.66	€7.15	€7.65	€8.14	€8.46
Spain	€6.35	€7.21	€7.81	€8.43	€8.98
Sweden	€13.21	€13.92	€14.61	€15.30	€15.62

Shipping Location	Delivery Fee (EUR/kg)
Shipping Location	1kg	2kg	3kg	4kg	5kg	6kg
United Kingdom	€16.61	€20.61	€22.61	€24.61	€26.61	€28.61

*Service is subject to shipping delays. Delivery times are estimates and not guaranteed. Delivery estimates for all international services do not include customs processing times. Our store is not liable for any delays that may occur once your order has been shipped.

Tracking Your Order

Once your order has shipped, you will receive a tracking email within a day. Please allow SKYNET WORLDWIDE EXPRESS GMBH up to 24 Hours to reflect updates on their tracking page.

Customs, Duties, and Import Taxes

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Missing Orders

If you received your order damaged, or if the order appears to be lost during shipping, always contact us first.

Call +82 1660 2725
Or alert us at cs@humanwellness.kr
Channel talk

Do not attempt to file a claim with the carrier yourself. We will file a claim on your behalf. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete.

If your order arrives damaged, please save all packaging materials and damaged goods for claim evidence purposes. Notice of damage must be provided within 14 days of receipt.

Photos of damaged items and both inner and outer packaging will be required when disclosing damage. Additional photos may be required throughout the claims process and is your responsibility, as the recipient, to provide them.

Do not release any products or packaging to any other entity, including the carrier, repair estimate facilitator, etc. before consulting with us. Doing so may risk invalidating the claim in progress and your ability to receive compensation for the lost or damaged item.

International Shipping

Currently, we do not offer shipping services to the US. Shipping is available only for selected countries, namely Italy, Belgium, Denmark, France, Germany, the Netherlands, Spain, Sweden and the United Kingdom. We plan to expand our shipping services in the near future and will make an announcement accordingly.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the carrier. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

We will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Return Policy

If you have any issues and/or are unsatisfied with your purchase, you may be eligible for a refund or replacement within 14 days from the date of receipt.

Refund or replacement requests will be handled on a case-by-case basis. You will either be honored with a replacement or a full refund to the original payment method.

Any shipping fees on the original order are final and will not be refunded. All sale items (outside of promotions) are considered final sale and are not eligible for a refund.

please refer to their return policy and reach out to them directly as we are unable to provide refunds/replacements for those purchases.

If the purchase was made from other websites, please refer to their return policy and reach out to them directly as we are unable to provide refunds/replacements for those purchases.

If purchased through our website, please email us at cs@humanwellness.kr within 14 days of receipt, providing the following information:

Order ID
Name of product(s) that you would like a refund or replacement for
Reason for refund or replacement
Photo(s) of the product(s) including the Lot ID, typically located on the bottom or side of the product

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us. We typically reply within 3 days.

Phone: +82 1660 2725
Email: cs@humanwellness.kr
Channel talk

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Informativa sulla privacy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from nutrakos.com (the “Site”).

This website or mobile application (“Site”) is owned and operated by Human Wellness Corp.,(d.b.a. “HW”, “we”, “our”, or “us”). HW takes your privacy seriously. This Privacy Policy describes what information this Site gathers about you, how we use that information, and what steps we take to protect that information.

By using this Site, you consent to the terms of this Privacy Policy as well as the Site’s Terms of Use. We reserve the right to modify this Privacy Policy at any time for any reason and without notice to you, other than the posting of the amended Privacy Policy on this site. Please check back periodically for up-to-date information about our privacy practices.

1. INFORMATION COLLECTION

This Site collects information about you to provide and improve our services, communicate offers that we believe will interest you, and to administer our business.

PERSONAL INFORMATION WE COLLECT

We collect personal information from you when you submit that information to us voluntarily. For example, we collect information from you when you sign up for our newsletter, place an order on the Site, create an account on the Site; participate in our rewards program; communicate with our customer service team online; participate in our promotion, post a tagged photo or other content on a third party social network in response to our requests; or post a product review, question, answer, or other information on the Site.

The personal information we collect may include the following: name, email address, shipping/billing address, phone number, payment information such as debit and credit card information. Collecting this information allows us to complete your order efficiently, to notify you of your order status, and provide personalized interactions. We may also ask you to provide other information, such as demographic information (gender, age) or about your product preferences and interests. If you register at this Site, enter a promotion, opt-in to receive emails, newsletters or other offers or communications, we collect and store the information provided. You can choose not to provide certain information, but you might not be able to take advantage of some of our features including customization and communication.

INFORMATION ON THIRD PARTY SOURCES

This Site may include links to websites/applications that are owned or operated by third parties. This Privacy Policy does not cover information that you submit on other websites/applications, even if we communicate with you on those sites. For example, if you post something on Facebook, Instagram, Twitter, or YouTube, that information is governed by the privacy policies on those websites, and is not governed by this policy.

We may collect information about you from third parties. Such information may include demographic data (such as age and gender) and purchase preference information. We may use this information to supplement or update our records, improve the quality or personalization of our communications to you, and help prevent or detect fraud.

AUTOMATED INFORMATION COLLECTION

We automatically receive and store certain types of information when you interact with our Site, our emails, and/or our online advertisements. This information helps us to make our Site work more efficiently, evaluate use of our Site, and support our website analytics and marketing campaigns. Here are some of the types of information we may automatically receive:

Technical information like your internet protocol (IP) address, your device operating system and browser type, your referring website's address, and your clickstream through our Site.

COOKIES

Like most other websites, our Site uses cookies. Cookies are small data files that identify the web browser on a particular computer. When you visit this site, cookies will be sent to your browser and stored on your computer’s hard drive.

The cookies used on this website are as follows:

Strictly Required Cookies - These cookies are required for the website to run and cannot be switched off. Such cookies are only set in response to actions made by you such as language, currency, login session, and privacy preferences. You can set your browser to block these cookies but this might affect the way our site is working.
Analytics and Statistics - These cookies allow us to measure visitors traffic and see traffic sources by collecting information in data sets. They also help us understand which products and actions are more popular than others.
Marketing and Retargeting - These cookies are usually set by our marketing and advertising partners. They may be used by them to build a profile of your interest and later show you relevant ads. If you do not allow these cookies you will not experience targeted ads for your interests.
Functionality Cookies - These cookies enable our website to offer additional functions and personal settings. They can be set up by us or by third-party service providers that we have placed on our pages. If you do not allow these cookies, these or some of these services may not work properly.

Cookies help us recognize your device and provide more customized services. For instance, we use cookies to analyze the frequency and duration of visits, traffic statistics from members and non-members, customer preferences, interests in promotions, etc. We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. The information we gather using cookies enables us to improve your experience with us through targeted marketing and customization features. You can choose to reject our cookies by changing your browser preferences. If you choose to block our cookies, however, you will not be able to benefit from some of our services including personalization. If you disable, block, or delete cookies, not all of the tracking described in this Privacy Policy will stop. Further information on data protection is available at : **https://gdpr.apps.isenselabs.com/pages/privacy_policy**

Some of our services may use Google Analytics to improve the functionality and the experience for you. You can learn more information about Google Analytics cookies by visiting the following location provided: **https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage** You may opt-out of Google Analytics by using the Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs.

INTEREST-BASED ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by following the instructions for each platform:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

MINORS & CHILDREN

We do not knowingly collect Personal Information from children under the age of 13 through the Service. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up to date.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please e-mail us at cs@humanwellness.kr with “PRIVACY POLICY” in the subject line.

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Termini e condizioni del servizio

Welcome to us. https://nutrakos.myshopify.com/ (the "Website"), operated by Human Wellness Corp. (d.b.a. “HW”, “our” “us” or “we”). The Website enables people to browse the Website anonymously without creating an account (“Visitors”), or create an account that allows them to post content or purchase our products through the Website (“Registrants”). The terms "you", "your" and "yours" when used herein refer to either Registrants or Visitors, or to both Registrants and Visitors collectively, as applicable; provided that such terms will refer collectively to both Registrants and Visitors unless the context of these Terms of Use (this “Agreement”) indicate otherwise. This Agreement sets forth the terms and conditions that govern your use of the Website.

1. THIS AGREEMENT.

1.1 Acceptance.

Please read this Agreement carefully before accessing the Website. In order to use the Website, you must first agree to be bound by the terms and conditions set forth in this Agreement. By accessing the Website, Visitors indicate that they have read, understood and agree to be bound by the terms and conditions set forth in this Agreement. Registrants indicate that they have read, understood and agree to be bound by the terms and conditions set forth in this Agreement by means of a click-through consent, where provided by HW. If you do not agree to be bound by this Agreement, you are not authorized to use the Website. Furthermore, you are not authorized to use the Website if (i) you are under the age of 13, or (ii) you are a person barred from using the Website either (a) under the laws of the country in which you reside or from which you are attempting to access the Website, or (b) due to prior violations of this Agreement. If you are 13 years of age or older but under legal age, you may use this Website only with involvement and consent of your parent or guardian.

1.2 Modification.

We reserve the right to modify this Agreement at any time for any reason and without notice to you, other than the posting of the amended Agreement on this site. You shall periodically review this Agreement to be aware of such modifications. You further agree that your continued use of the Website after any such modifications have been made shall be deemed to be your conclusive acceptance of any modified version of this Agreement.

2. REGISTRATION.

2.1 Profile; Password.

You will only be able to use certain functionality of the Website if you register with us. If you decide to register with us, you will receive a user ID and password ("Profile") to access your Registrant account ("Account"). You shall not allow any third party to use your Profile or Account to access the Website and you shall strictly safeguard all information that would enable any individual or entity to access the Website by using your Profile. You are fully responsible for your failure to safeguard information and/or to permit any other person to access or use the Website using your Profile and/or Account, and for all activities that occur under your Profile and/or Account. You may not sell or otherwise transfer your Profile or Account or any portion thereof. You shall notify HW immediately of any unauthorized use of your Profile or Account or any other unauthorized use of the Website.

2.2 Accurate Information.

You shall provide us with accurate, complete and current information about yourself during registration and at all other times, and you shall update all information provided to us or requested by us if and as soon as such information changes.

2.3 Suspension or Cancellation of Account.

We have the right to suspend or cancel your Account and/or registration if we believe you have violated this Agreement. If we suspend or cancel access to your Account, you may be prevented from accessing the Website (temporarily or permanently), your Account details and/or any files or other various Website materials, including all text, comments, icons, images, messages, tags, links, photographs, audio, video and other content (collectively, "Content") that are contained in or accessible through your Account, all of which may be deleted by us. Such suspension or cancellation of your Account will mean that you may lose access to all Content submitted by you.

2.4 Cessation of Services.

The form and nature of the products or services offered through the Website may change from time to time without prior notice to you. As part of our continuing innovation, we may stop (permanently or temporarily) providing certain Website features to you at our sole discretion, without prior notice to you.

3. TRANSACTIONS.

3.1 Products.

Various of our products are offered for sale through the Website. If you wish to purchase any of these products, you will be asked by HW or an authorized third party on HW behalf to supply certain information to us or to an agent, including your full name, address and credit card information. HW is not responsible for processing any payments made through the Website, and HW does not have access to your credit card information. This information is maintained by a third party. You shall provide HW or any third party acting as our agent with accurate, complete and current information at all times, and to comply with the terms and conditions of any ancillary agreement that you may enter into that governs your purchase of any product.

3.2 Payments.

Your right to any product that is available for purchase through the Website is conditional on our receipt of the appropriate full payment and related costs for such product. If such payment and costs cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, we reserve the right to cancel your order. If we suspect that a fraudulent transaction has been initiated from your Account, we reserve the right to suspend or cancel your Account. You are responsible for all charges made under your Account.

3.3 Taxes.

You are responsible for paying all applicable taxes arising out of any purchase made under your Account or otherwise made by you.

3.4 Shipping.

Please review our shipping rates in the Shipping Policy.

3.5 Product Descriptions.

We attempt to be as accurate as possible in describing products (including pricing) offered for purchase through the Website; however, we do not warrant or represent that all such descriptions are complete, current or error-free. If we have shipped to you a product that you purchased through the Website and you determine that such product was not accurately described or depicted on the Website, you may return such product to us provided that such return is made within the terms of our Return Policy outlined in the Shipping Policy.

If we determine that a product that you purchased through the Website was not accurately described or depicted on the Website, we reserve the right to cancel or refuse your order before shipment. We will, if practical, notify you of our reasons for canceling, or refusing the order through the email and/or billing address/phone number provided at the time the order was made. We change our product descriptions and pricing from time to time, so you must check these details before ordering from us.

3.6 Product Availability; Bulk Sales.

We cannot guarantee product availability. From time to time, HW may have to cancel or refuse an order placed by you. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. We will, if practical, notify you of our reasons for canceling, or refusing the order through the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

3.7 Returns.

If you have purchased and received a product offered through the Website that you wish to return to us, you must adhere to our Return Policy under the Shipping Policy.

If there is any failure, delay or interruption with respect to the delivery of our products ordered by you through the Website, you may request that your order be canceled and that we provide a refund for such products. If an order has already been fulfilled, we will not be able to cancel that order and you may request a refund subject to our Return Policy under the Shipping Policy.

4. INTELLECTUAL PROPERTY.

4.1 Copyright.

Registrants may post content, such as reviews, photographs, videos, or other materials on the Website (“User-Generated Content”). By creating or making available any User-Generated Content through the Website, you hereby grant to HW a worldwide, irrevocable, perpetual, non-exclusive, fully-transferable, royalty-free license, with the right to sublicense, to use, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such User-Generated Content. This license will not be terminated if you close your Account. HW does not claim any ownership rights in any User-Generated Content and nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit any such User-Generated Content. Notwithstanding the foregoing, HW has the right, but not the obligation, to remove any material, including User-Generated Content, whether or not such material has been modified by you, solely at its own discretion.

You acknowledge and agree that you are solely responsible for all User-Generated Content that you make available through the Website. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all User-Generated Content that you make available through the Website, or you have all rights, licenses, consents and releases that are necessary to grant to HW the rights in such User-Generated Content, as contemplated under this Agreement; and (ii) neither the User-Generated Content nor your posting, uploading, publication, submission or transmittal of the User-Generated Content or HW’s use of the User-Generated Content (or any portion thereof), will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

HW (or in some cases, a third party) retains ownership of all intellectual property on the Website other than User-Generated Content, including, but not limited to, visual interfaces, graphics, design, compilation, computer code, software, and aggregate user review ratings.

You may print copies of materials on the Website for your personal, noncommercial use only, provided that (a) you must keep intact all copyright, trademark, and other proprietary notices appearing therein and (b) you use such materials solely in the manner permitted by this Agreement and not in any manner that competes with us.

4.2 Digital Millennium Copyright Act.

HW respects the intellectual property rights of others. If you believe that your work (or the work of a third party on whose behalf you are entitled to act) has been copied, used, or made available on or through the Website in a way that constitutes an infringement of your copyright rights, please provide our copyright agent with a copyright infringement notice (“Notice”), which should include the following written information:- a statement that you have identified material on the Website that infringes your copyright (or infringes the copyright of a third party on whose behalf you are entitled to act, if applicable);- identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are at issue, a representative list of such works;identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit HW to locate the material (e.g., a URL and/or screen shot);- your full name, email address, postal address, and telephone number through which you can be contacted;- a statement by you that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;- a statement by you that the information in the Notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; and

a physical or electronic signature (which may be a scanned copy) of a person authorized to act on behalf of the owner of the work that is allegedly infringed.

HW’s agent for notice of claims of copyright infringement on or regarding the Website can be reached as follows:

Human Wellness Corp.

11th FL, 15 Teheran-ro 98-gil, Daechi-dong, Gangnam-gu, Seoul, South Korea 06181

Email: cs@humanwellness.kr

If you are unsure about your rights with respect to any content on the Website, or whether there has been an infringement of your rights, we suggest you obtain legal advice before sending a Notice to HW.

4.3 Trademarks. The trademarks "NUTRAKOS" the NUTRAKOS logo, and all names, graphics, designs, logos, page headers, button icons, scripts, commercial markings, trade dress, and service names appearing on the Website and which indicate a source of goods or services (collectively, the "Trademarks") belong exclusively to HW or to our licensors, sponsors, suppliers or other third parties, as indicated. Trademarks are protected by the trademark laws of the United States, European Union, and other applicable jurisdictions. You may not use, copy, reproduce, republish, distribute or modify any Trademark in any way, including distributing Content for advertising or publicity or otherwise, without our prior written consent or the consent of such third party Trademark holder, as applicable.

5. USAGE RESTRICTIONS.

You shall not use the Website in any manner that: (a) is designed to interrupt, destroy or limit the functionality of, any computer software or hardware or telecommunications equipment (including by means of software viruses or any other computer code, files or programs); (b) interferes with or disrupts the Website, services connected to the Website, or otherwise interferes with operations or services of the Website in any way; (c) infringes any copyright, trademark, trade secret, patent or other right of any party, or defames or invades the publicity rights or the privacy of any person, living or deceased (or impersonates any such person); (d) consists of any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation; (e) causes us to lose (in whole or part) the services of our internet service providers or other suppliers; (f) links to materials or other content, directly or indirectly, to which you do not have a right to link; (g) is false, misleading, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, sexually explicit, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, as determined by HW in its sole discretion; (h) copies, modifies, creates a derivative work of, reverse engineers, decompiles or otherwise attempts to extract the source code of the software underlying the Website or any portion thereof; (i) violates, or encourages anyone to violate this Agreement, any ancillary terms and conditions listed on the Website, or the Privacy Policy; or (j) violates, or encourages anyone to violate, any applicable local, state, national, or international law, regulation or order.

6. THIRD PARTY LINKS & WEBSITES.

The Website provides links to third party websites that we believe may be of possible interest to you. Because we do not endorse or otherwise have control over such websites, we are not responsible or liable, directly or indirectly, for (i) the availability of such websites, (ii) any content, data, text, software, music, sound, photographs, video, messages, tags, links, advertising, services, products, or other materials on or available from such websites, (iii) your participation, correspondence or business dealings with any third party found on or through the Website regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, which are solely between you and any such third party, or (iv) any damage or loss caused or alleged to be caused by or in connection with your interaction with any such third party including, without limitation, damages caused by computer viruses, Trojan horses or other destructive/disruptive code which may be downloaded from such linked websites. Your use of any website linked to from the Website is subject to the policies and procedures of the owner of such website, and your use of all such websites is subject to such policies and procedures and not to the terms and conditions of this Agreement. You understand that by using any third party website linked to from the Website, you may be exposed to content or other materials that are offensive, indecent, defamatory or otherwise objectionable.

7. LINKING TO THIS WEBSITE & FRAMING.

Creating or maintaining any link from another website to any page on this Website without HW’s prior written permission is prohibited. Running or displaying this Website or any material displayed on this Website in frames or through similar means on another website without HW’s prior written permission is also prohibited. Any permitted links to this Website must comply with all applicable laws, rules and regulations.

8. DISCLAIMER OF WARRANTIES.

This website and all information, content, materials, products and services included on or otherwise made available to you through this website are provided by HW on an “as is” and “as available” basis, unless otherwise specified in writing. HW makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products or services included on, sold or otherwise made available to you through this website, unless otherwise specified in writing. You expressly agree that your use of this website is at your sole risk. HW disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. HW does not warrant that the site; information, content, materials, products or services included on, sold or otherwise made available to you through the site; servers on which the site operates; or email sent from HW, are free of viruses or other harmful components.

9. LIMITATION OF LIABILITY.

HW will not be liable for consequential, indirect, incidental, special or punitive damages, including, without limitation, loss of profits, costs of cover, loss of business, or any similar or other damages, even if advised of the possibility of such damages, or for any claim by any third-party. With regard to your purchase of merchandise from this site, to the fullest extent permitted by law, HW’s sole and exclusive liability to you shall be limited to the amount actually paid by you for such purchase. the aforementioned limitations of liability shall apply to any loss or damages, however caused and regardless of the theory of liability, whether derived from contract, tort (including but not limited to strict liability and negligence), or any other legal theory, even if HW was advised of the possibility of such damages and regardless of whether any of the limited remedies hereunder fail their essential purpose. some jurisdictions do not allow the limitation or exclusion of liability. accordingly, some of the exclusions or limitations in this section above may not apply to you.

10. REPRESENTATIONS AND WARRANTIES.

You represent and warrant that (a) you have all rights, power and the full legal authority to enter into this Agreement on your own and that this Agreement is enforceable against you (b) you have carefully read this Agreement and shall comply with all of your obligations under this Agreement, (c) all purchases made through the Website are not intended for resale and are for personal use or for use as a gift, and (d) you accept and will abide by the terms of this Agreement (including the disclaimer of warranties provisions set forth in Section 8 and the limitation of liability set forth in Section 9), the Privacy Policy (as hereinafter defined) and any other ancillary terms and conditions posted on the Website.

11. INDEMNIFICATION

You will indemnify and hold us (and our affiliates, subsidiaries, related entities, and our and their respective officers, directors, employees, and agents) harmless from all claims, demands, liabilities, damages, losses, and expenses, including but not limited to reasonable legal fees, due to or arising out of your breach of this Agreement, your use of the Website, or your breach of any law or the rights of a third party, including the violation of any third party’s intellectual property rights.

12. PRIVACY.

HW views the protection of your privacy as an important responsibility. The terms regulating the handling of personally identifiable information ("PII") and other information by you in connection with the Website is described in our Privacy Policy. By using the Website, you consent to the collection and use of your PII by us as described in the Privacy Policy.

13. NO ENDORSEMENT.

Unless otherwise noted, HW is neither affiliated with, nor sponsored or endorsed by, any specific product, service, methodology or person. The owners of any third party trademark or copyright appearing on the Website are not sponsors of HW or the Website and have not endorsed and are not affiliated with HW or the Website, and HW is not a sponsor and does not endorse any such third parties, unless otherwise noted.

14. NO AGENCY.

No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created between you and HW by this Agreement.

15. AGREEMENT TO ARBITRATE.

By visiting the Website or otherwise making a purchase from the Website, you and HW agree that, if there is any controversy, claim, action or dispute arising out of or related to any transaction conducted on the Website, or the breach, enforcement, interpretation, or validity of this Agreement or any part of it ("Dispute"), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute. Notice shall be sent: (1) to HW at: 11th FL, 15 Teheran-ro 98-gil, Daechi-dong, Gangnam-gu, Seoul, South Korea 06181, or (2) to you at: your address in your online profile.

Both you and HW agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any litigation or filing any claim against the other party. Notwithstanding the foregoing, HW is not required to provide notice under this section if you are a Visitor who has not provided HW with your address, or if you are a Registrant who has provided HW with an inaccurate address or failed to keep your address current.

If any dispute cannot be resolved by the above dispute resolution procedure, you agree that such dispute will solely and exclusively be decided by binding arbitration on an individual basis.

Waiver of jury trial and no class action: on an individual basis means that you will not have, and you waive, the right for a judge or jury to decide your claims, and that you may not proceed in a class, consolidated, or representative capacity.

Other rights that you and we would have in court will not be available or will be more limited in arbitration, including discovery and appeal rights. All such Disputes shall be exclusively submitted to Judicial Arbitration and Mediation Services, Inc. for binding arbitration under its rules then in effect in the San Francisco, CA, USA area, UK, EU before one arbitrator to be mutually agreed upon by both parties. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve any dispute arising under or relating to the interpretation, applicability, enforceability or formation of this Agreement, including any claim that all or any part of this Agreement is void or voidable.

OPT-OUT OF AGREEMENT TO ARBITRATE: YOU CAN DECLINE THIS AGREEMENT TO ARBITRATE by emailing HW at cs@humanwellness.kr and providing the requested information as follows: (1) your name; (2) your address; (3) your phone number; (4) the URL of Agreement to Arbitrate Disputes; and (5) your clear statement that you wish to opt out of this arbitration provision in the Agreement. This Opt-Out Notice must be emailed no later than 30 days after the date you first accept this Agreement by using the Website.

FORUM SELECTION: For any action where the Arbitration Agreement above permits the parties to litigate in court, you further expressly agree to submit to the exclusive jurisdiction and venue of a court of competent jurisdiction located in San Francisco, CA, USA area, UK or EU.

CHOICE OF LAW: To the extent not preempted by or inconsistent with federal law, the laws of the State of California, the European Union, and the United Kingdom (wherever applicable) will govern this Agreement and any claim, without regard to conflict of law provisions.

16. ASSIGNMENT.

You shall not resell or assign your rights, duties or obligations under this Agreement, and any attempted assignment or delegation will be void and of no force or effect whatsoever. This Agreement may be automatically assigned by HW , in our sole discretion, to a third party, and such an assignment will inure to the benefit of our successors, assigns and/or licensees. Without limiting the foregoing, we may sell, transfer or otherwise share some or all of our assets, including your personal information, with any parent company, subsidiary, joint venture, and a company under our common control, as well as with a potential acquirer, lender, or investor, including in connection with a merger, reorganization, or sale of assets, or in the event of bankruptcy. In each such event, the PII we have collected from you may be one of the assets transferred.

17. NO WAIVER.

Our failure to act with respect to a breach by you or others does not waive our right to act with respect to a subsequent or similar breach or breaches. If HW does not exercise or enforce any legal right or remedy which is contained in this Agreement (or which HW has the benefit of under any applicable law or regulation), such action or inaction shall not be taken to be a formal waiver of HW’s rights, and all such rights or remedies shall still be available to HW.

18. GENERAL.

If any provision of this Agreement is held to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. Section headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. This Agreement and any ancillary terms and conditions referenced herein or included in the Website sets forth the entire understanding and agreement between us with respect to the subject matter hereof. The provisions of this Agreement shall survive suspension or cancellation of your account to the extent necessary to carry out the obligations of you and HW hereunder.

19. CONTACT US.

If you have any questions or concerns regarding the Website, please contact us by email at cs@humanwellness.kr.

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11th FL, 15 Teheran-ro 98-gil, Daechi-dong, Gangnam-gu, Seoul, Corea del Sud 06181

Registrazione dell'impresa: KR 212-86-01310 | E-mail: cs@humanwellness.kr | Telefono: +82 1660 2725 | Lim Sin Young

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